AOL 8.0
LOOK AND FEEL: Shedding its Pravda attitude toward personalization, it now offers six Welcome screens. Still too many ads and offers.
PARENTAL CONTROLS: Industry leader makes its kid-limiting system easier to find. Will include usage “report cards” to parents in December.
E-MAIL: Good news: AOL mail isn’t quite as lame as before, finally instituting features others had in 1995. Bad news: still lame.
MESSAGING: More ways to dress it up but not as snazzy as Apple’s iChat version. Still, AIM is mandatory since everyone uses it.
MSN 8
LOOK AND FEEL: Well-organized, with lots of chances to customize. But some people will want to lose space-gobbling “dashboard.”
PARENTAL CONTROLS: More sweeping means of blocking inappropriate material, and provides detailed logs for Big Daddy and Mommy.
E-MAIL: Powerful Outlook-style mail is more like it. Also, there’s a more effective (but not flawless) way to stop annoying spam.
MESSAGING: Allows advanced uses like tandem Web surfing. But what’s the point if all your buddies are on AOL Instant Messenger?
